10.56201/ijebm.vol.11.no11.2025.pg182.200

The study investigated the effect of organizational controls on employee commitment in telecommunication firms in South-East, Nigeria. Specifically, the study examined the extent to which strategic control, operations control, cultural control, affect employee continuance commitment, affective commitment, employee value commitment in telecommunication firms in South-East, Nigeria. Relevant conceptual, theoretical and empirical literature was reviewed. The study was anchored on Contingency-based theory. Descriptive research design was adopted. The study was conducted in the South-East, Nigeria. Data were sourced from primary and secondary sources data. Population of study comprised 4961. The sample size consist of 967 respondent was drown using Borg and Gall statistical formula. Questionnaire was used for data collection. Face content validity was adopted. The reliability of instrument was established through the test- retest method and Cronbach Alpha. Simple percentage analysis was used to answer the research questions, while Linear Regression Analysis was use in testing the hypotheses. The result revealed that strategic control has a significant positive effect on employee continuance commitment of telecommunication firms Nigeria (t = 4.335, p= 0.000 <0.05). Operations control has a significant positive effect on employee affective commitment of telecommunication firms (t = 2.322, p= 0.002 <0.05). Cultural control has a significant positive effect on employee value commitment of telecommunication firms (t = 2.322, p= 0.001 <0.05). The study concluded that organizational control had a significant positive effect on employee commitment in South-East, Nigeria. The study recommended that management of telecommunication firms should develop appropriate strategic that can be used to manage and control their firms to improve employee commitment within and outside business; management of telecommunication firms should develop operational strategy that will control business operations of the organization, and enhance business control activities, and monitor employee commitment.