AI technologies for responsive local government in South Africa

Domain:

digital infrastructure

Record type:

project

Creator:

HumTak

Host:

In 2018, South Africa's Department of Cooperative Governance and Traditional Affairs (CoGTA) partnered with a private company to launch GovChat, an online citizen engagement application designed to promote responsive and accountable local government through the development of an accessible platform for direct messaging between citizens and their local government councillors. The planned pipeline for GovChat includes the integration of artificial intelligence (AI) technologies to boost effectiveness and efficiency. GovChat is one of several applications exploring the use of AI to enhance citizen engagement with local government in South Africa.

Visit

figshare.com

Licenses

CC BY-NC 4.0

Local e-government websites in South Africa: accessibility for disabled users

Sentiment analysis using unsupervised learning for local government elections in South Africa

This study examines public sentiment during the 2021 South African local government election campaig

Designing Ethical AI For Government in Africa

AI for Enhancing Recruitment and Selection in A Cape Town Local Government Entity

Background/introduction: The recruitment and selection process is crucial for organisational success

The Youth Vote in the 2021 Local Government Elections in South Africa

Few youth (including would-be first-time voters) registered to vote in the 2021 South African Local

Is South Africa Building a Capable State through Developmental Local Government?

It is widely agreed that service provision is the biggest challenge facing South African municipalit