Blockchain Technology for Records Management in Botswana and Zimbabwe

International audience The fourth industrial revolution (4IR) has ushered in several emerging and disruptive technologies. Southern Africa's records management practices have for a long time been reported to lag behind in embracing new technologies. Several studies have revealed lack of requisite skills to manage electronic records while others still lament the un-procedural management of paper records. The intention of this chapter is, therefore, to initiate a discourse that challenges information management practitioners to embrace disruptive technologies lest they themselves get disrupted. There are several emerging technologies, but this chapter focuses on blockchain technology and its possible benefits for records management. Guided by the technology acceptance model, the study established that archivists and records managers in Botswana and Zimbabwe would adopt blockchain if it is easy to use and useful for records management. The chapter ends by proposing a model for the adoption of blockchain technology for records management.