Background: Visual impairment is a global public health problem, with an
estimated 285 million affected globally, of which 43% are due to
refractive error. A lack of specialist eye care in low and middle-income
countries indicates a new model of care would support a task-shifting
model and address this urgent need. We describe the features and results
of the process evaluation of a national primary eye care (PEC) programme
in Rwanda. Methods: We used the Medical Research Council process
evaluation framework to examine the implementation of the PEC programme,
and to determine enablers and challenges to implementation. The process
evaluation uses a mixed methods approach, drawing on results from several
sources including a survey of 574 attendees at 50 PEC clinics, structured
clinical observations of 30 PEC nurses, in-depth interviews with 19 key
stakeholders, documentary review and a participatory process evaluation
workshop with key stakeholders to review collated evidence and
contextualize the results. Results: Structured clinical assessment
indicated that the PEC provided is consistent with the PEC curriculum,
with over 90% of the clinical examination processes conducted correctly.
In four years, programme monitoring data showed that nearly a million PEC
eye examinations had been conducted in every health centre in Rwanda, with
2707 nurses trained. The development of the eye health system was an
important enabler in the implementation of PEC, where political support
allowed key developments such as inclusion of eye-drops on the essential
medicines list, the inclusion of PEC on insurance benefits, the
integration of PEC indicators on the health management information systems
and integration of the PEC curriculum into the general nursing school
curriculum. Challenges included high turnover of primary care nurses, lack
of clarity and communication on the future funding of the programme,
competing priorities for the health sector and sustained supervision to
assure quality of care. Conclusions: A model of a national primary eye
care programme is presented, with service delivery to all areas in Rwanda.
Key learning from this evaluation is the importance of strengthening the
eye health care system, together with a strong focus on training primary
care nurses using a PEC curriculum. data upload BMC HSR
Process evaluationdata from health centre
participants with variables describing age, sex, socioeconomic status,
self rated health, insurance status and satisfaction with service
(NPS)