Dataset on Financial Technology and Customer Satisfaction in Systemically Important Banks in Kaduna State, Nigeria
Domain:
socioeconomicdigital infrastructureCreator:
Osu
Editor:
Uni
Publisher:
Men
Host:
• The data provides empirical insights into the effectiveness of fintech in enhancing customer satisfaction, which can inform policy decisions aimed at improving financial inclusion and banking services in Nigeria.
• Banks can use the data to develop customer retention and service improvement strategies, leveraging fintech solutions to enhance their competitive edge.
• This data can assists the United Nations in evaluating progress toward achieving SDGs 9 and identifying areas needing additional attention.
Similar
IMPACT OF FINANCIAL TECHNOLOGIES ADOPTION ON THE PERFORMANCE OF DOMESTIC SYSTEMICALLY IMPORTANT BANKS IN NIGERIAFinancial Literacy, Customer Services and Customer Satisfaction of Commercial Banks in Lagos State, NigeriaEffect of Workforce Diversity on Employee Performance in Domestic Systemically Important Banks (DSIBs) in NigeriaImpact of Electronic Banking on Customer Satisfaction in Selected Banks in Taraba State, NigeriaCashless Policy Instruments and Customer Satisfaction in Nigeria in Deposit Money Banks in NigeriaE-MARKETING AND ITS EFFECT ON CUSTOMER SATISFACTION IN THE COMMERCIAL BANKS – LIBYA