7brendak/afyasha

An app that tells you what to expect with SHA insuarance in Kenya ,the coverage, OTP and what to now before going to a certain hospitalneeding g # afyasha AfyaSHA Navigator 🏥 Bridging the information gap between Kenyan patients and the Social Health Authority (SHA) system before they leave the house. The Problem In Kenya, the Social Health Authority (SHA) has replaced NHIF as the national health insurance scheme. But the rollout has created a dangerous information asymmetry: patients arrive at hospitals not knowing which facilities are active, what the OTP verification requirements are, or what workflow applies to their specific employment category. This is not a theoretical problem. It happened to someone I know. After falling ill, my friend and I visited two hospitals under SHA coverage. At the first, staff turned us away not because the facility was inactive, but because their team hadn't been trained on the new civil servant SHA workflow. We had no way to know this before leaving the house. At the second facility, my friend couldn't receive care because he hadn't brought the specific mobile phone registered to his SHA account ,the one needed to receive the OTP for identity verification. We had to return home first. He was in visible pain throughout. Sitting in that second waiting room, I recognised that every hospital we visited had the clinical capacity to help. The failure was informational. And it was entirely preventable. The same pattern was playing out at scale on social media. When the Linda Mama programme ended , the government scheme covering maternal care costs : I watched mothers posting frantically on X, crowdsourcing maternity costs and SHA coverage details through word-of-mouth. Pregnant women and emergency patients were navigating life-altering healthcare decisions through unverified threads because no structured, reliable, ground-truth source existed. Administrative friction was being converted directly into clinical risk. What AfyaSHA Navigator Does AfyaSHA Navigator is an AI-powered tool that captures on-the-ground, real-time knowledge from people who actually work inside Kenya's …