AGM-Techpluse/AIVA

AI Virtual Assistant for African SMEs # AIVA ### AI Virtual Assistant — a business operating system for African SMEs --- ## ⚠️ Project status **This repository documents the planned AIVA platform. It is a pre-MVP, architecture-and-vision-stage project — none of the backend, automation, or AI layers described below are built yet.** | Component | Status | |---|---| | Public landing page + waitlist | ✅ **Shipped** — see `aiva-landing` | | WhatsApp Cloud API integration | 🚧 Planned | | AI conversation engine (OpenAI) | 🚧 Planned | | n8n automation workflows | 🚧 Planned | | CRM / lead management | 🚧 Planned | | Appointment booking | 🚧 Planned | | Analytics dashboard | 🚧 Planned | | Voice AI agents | 🚧 Planned (Phase 3) | Everything in this document past this point — architecture, API surface, database schema, deployment pipeline — describes the **target design**, not shipped functionality. See `CHANGELOG.md` for what's actually been built, and `ROADMAP.md` for the build sequence. --- ## Overview AIVA is an AI-powered business operating system built specifically for African SMEs. Unlike a standalone chatbot, AIVA is designed to combine several capabilities that SMEs otherwise stitch together from separate tools: - **AI Communication** — natural-language conversations with customers over WhatsApp (and later, other channels) - **Business Automation** — no-code/low-code workflows that handle repetitive tasks - **CRM Intelligence** — lead capture, qualification, and follow-up without manual tracking - **Knowledge Base** — a business's prices, catalog, and policies made queryable by the AI - **AI Voice Agents** — voice-based customer interaction (future phase) - **Analytics** — visibility into conversations, leads, and conversion - **Lead Management** — structured pipeline from first message to paying customer - **Appointment Booking** — scheduling without back-and-forth messaging The plan is to ship a lightweight, WhatsApp-first MVP first, validate it with real vendors (starting with hair, wig & …