AI customer service assistant demo for African SMEs — pilot: AUTEXZ Poultry Farm
# 🤖 AUTEXZ AI — Customer Service Bot Demo
### AI-Powered Customer Service for African SMEs
A working demonstration of **AUTEXZ AI**, an AI-powered customer-service assistant designed to help African SMEs answer customer questions, provide product information, and automate routine support.
The demo is currently piloted on **AUTEXZ Poultry Farm**.
> 🇳🇬 Built in Nigeria • 🌍 Designed for African businesses
## 🚀 What This Demo Shows
The project demonstrates how an SME can deploy an AI customer-service assistant that can:
- Answer customer questions
- Provide product information
- Share prices
- Provide business hours
- Respond conversationally
- Handle common customer-service requests
- Be customized for different businesses
The goal is to demonstrate the foundation of a scalable **AI customer-service SaaS platform**.
## ✨ Features
### 💬 AI Customer-Service Chat
A live chat widget allows customers to ask questions about the business, products, prices, and operating hours.
The assistant uses a secure backend to communicate with the **Anthropic API**.
### 📱 WhatsApp-Style Experience
The landing page includes an animated WhatsApp-style conversation demonstrating how an AI assistant can interact with customers through a familiar messaging experience.
### 🔐 Secure API Architecture
The Anthropic API key is **never exposed in the public frontend**.
Instead:
```text
Customer
│
▼
Web Chat
│
▼
Cloudflare Worker
│
▼
Anthropic API
│
▼
AI Response
│
▼
Customer