lord-tupe/malawi.gov.mw

Official revamp of the Malawi government portal. Transitioning from a ministry-centric directory to a citizen-first service platform. Features a redesigned Information Architecture (IA) based on user mental models, plain-language content strategy, and seamless integration with external service portals (e-visa, trade, open data). # 🇲🇼 malawi.gov.mw - The Digital Government Portal **The digital front door for the Republic of Malawi.** This repository contains the full source code, design system, content strategy, and pilot audit for the modernized government website. **Our Mission:** Transform the site from a static information archive into a **task-completion platform** where citizens, businesses, and visitors find what they need in under 3 clicks — built on principles of accessibility, transparency, and mobile-first responsiveness. 📌 **View Demo** · 📖 **Read the Full Audit** · 🐛 **Report an Issue** --- ## Table of Contents 1. Strategic Vision & Pilot Audit - User Groups - New Information Architecture (IA) - Top 12 Pilot Page Mapping - Key Audit Findings 2. Technical Implementation - Project Structure - File Descriptions - Design System - Core Features 3. Refactoring Summary 4. Getting Started / Usage 5. Browser Support 6. Future Roadmap 7. Credits & License --- ## 1. Strategic Vision & Pilot Audit Before writing a single line of code, our cross-functional team (UX, Content, Dev) ran a pilot audit of the top 50 pages (simulated from common user pathways). The goal was to shift the IA from **"government org-chart"** to **"citizen mental model"**. ### User Groups We designed the platform to serve four primary personas: - **Citizens** — Need to access services (passports, taxes, health, education). - **Businesses / Investors** — Need company registration, tenders, and trade data. - **Visitors** — Need visa information and tourism resources. - **Government Administrators** — Need to publish news and manage public records. ### New Information Architecture (IA) The new structure organizes content by *life events* and *tasks*, not by ministry silos. ``` Home ├─ Services │ ├─ Apply for Passport / ID │ ├─ Pay Taxes Online │ ├─ Register a Business │ ├─ Apply for Visa / Permit │ ├─ Health Services │ ├─ Education …