Nozithelo-98/OpenMarket-zw

A civic tech framework for digitizing market stall licensing and enhancing economic visibility for informal traders in Bulawayo, Zimbabwe. # Project OpenMarket: Digitizing the Hustle ### *A Framework for Inclusive Urban Governance and Digital Licensing in Bulawayo* --- ## 📌 Project Overview **Project OpenMarket** is a digital governance initiative designed to bridge the "Visibility Gap" between municipal authorities and informal traders. By documenting the barriers to market stall licensing, this project proposes a **Mobile-First Licensing Framework** that reduces bureaucracy, increases revenue transparency, and fosters economic dignity. --- ## 🚀 About the Architect **Nozithelo Moyo** *Distinction in Global Media Industries Scholar | Strategic Communications Expert* Recipient of the **2023 CSO Best Practice & Innovation Award**. Focused on using digital narratives to drive systemic change in the Global South. --- ## 📂 Repository Structure * `audit/`: Contains field research data and stakeholder interview summaries. * `policy-brief/`: A strategic document for municipal leaders. * `mockups/`: Visual designs of the proposed user interface. --- ## 📬 Connect with me I am open to collaborations on civic tech, digital governance, and social innovation projects. --- ## 📄 License This project is licensed under the **MIT License** - see the LICENSE file for details. ## 📱 User Experience (UX) Mockup: The "OpenMarket" Bot To ensure inclusivity for vendors with varying levels of digital literacy, Project OpenMarket proposes a **WhatsApp-based Conversational UI**. This bypasses the need for high-storage apps and works on both basic smartphones and feature phones. ### **Proposed Interaction Flow: License Renewal** **User:** `Hi` **OpenMarket Bot:** > 👋 Welcome to **Project OpenMarket Bulawayo**. > I am your Digital Licensing Assistant. How can I help you today? > > 1️⃣ **Renew My License** > 2️⃣ **Check Application Status** > 3️⃣ **Report an Issue** > 4️⃣ **Help & FAQs** **User:** `1` (Renew My License) **OpenMarket Bot:** > Please enter your **Stall Number** (e.g., EG-402) or scan the **QR Code** on …