tesfit-mit/AI-Powered-Customer-Support-Chatbot---A-Capstone-Project-from-the-RITA-Africa-Python-Bootcamp-

AI-Powered Customer Support Chatbot - A Capstone Project from the RITA Africa Python Bootcamp! I'm thrilled to present an AI-powered Customer Support Chatbot I built during the RITA Africa bootcamp (tag @RITA Africa). This project highlights how Python can be used to develop an interactive chatbot that efficiently handles customer inquiries through fuzzy matching and smart query recognition. Key Features:  AI-powered chatbot for handling customer inquiries  Fuzzy matching to recognize variations in user input  Logging unknown queries for continuous improvement Skills Demonstrated: Implementing dictionaries for structured responses Using fuzzy logic to improve query recognition File handling for logging unknown queries Practical application of Python for AI-powered chatbots Problem-solving and debugging in Python Working with external libraries (fuzzywuzzy, python-Levenshtein) Writing clean, modular, and reusable code Documenting code and processes for future reference User interaction design for chatbots Data logging and analysis for continuous improvement Version control and project management (if applicable) Collaboration and communication skills (if working in a team) Check out the project and let me know your thoughts! ----------------------------------code –goes here--------------------------------------------------------------- # Install required libraries (run these commands in your terminal or notebook) # !pip install fuzzywuzzy # !pip install python-Levenshtein from fuzzywuzzy import process from datetime import datetime # Define the FAQ and responses dictionary faq_and_responses = { "Hello": "Hi there! Welcome to RITA AFRICA Chatbot. How can I assist you today?", "What is RITA Africa?": """ RISE IN TECH AFRICA, popularly known as RITA Africa, is a leading provider of online tech training and certification programs designed to empower individuals with the skills they need to succeed in the digital economy. Our platform offers a range of courses …