Managing Stakeholder Interests during Change: the United States International University Library, Kenya

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paper

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Ste

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SAG

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The paper discusses the ramifications of managing diverse interests of stakeholders during change process. A case study of the United States International University library in Kenya is presented. The paper demonstrates that an all-inclusive consultative approach is an effective tool to exploit in order to reconcile stakeholders divergent beliefs, interests and aspirations during the change process.

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