The Level of E-Government Implementation

This chapter presents an analysis for level of e-government implementation in the context of a developing country. The purpose of the study is to understand the level of e-government implementation in Malawi focusing on examining websites for government ministries and departments. Quantitative and partly qualitative data is used to analyse seven websites for government ministries and departments. The results are compared with indicators for e-government implementation from international development agencies. The findings confirm that the level of e-government implementation is in the early stages of presence and interaction. In addition, the results show slow growth in e-government implementation because of limited integration of public services. The study provides insights that may be useful in improving the implementation of e-government.