THE ROLE OF CRISIS MANAGEMENT FRAMEWORKS IN ENHANCING PROJECT RESILIENCE: A COMPARATIVE STUDY OF DIFFERENT INDUSTRIES IN RWANDA

This study examines the role of crisis management frameworks in enhancing project resilience across different industries in Rwanda. The research aims to assess the effectiveness of crisis management strategies, identify key success factors, and evaluate industry-specific challenges. Using a mixed-methods approach, both qualitative and quantitative data were collected through structured interviews, surveys, and secondary data analysis. A Chi-Square test confirmed a significant reduction in crisis incidents across industries, with the tourism and healthcare sectors experiencing a 50% and 46.7% decline, respectively. Regression analysis revealed a strong positive correlation (R² = 0.87) between crisis management adoption and project resilience, while ANOVA demonstrated significant differences in recovery times across industries. A Pearson correlation coefficient of 0.91 (p < 0.01) confirmed that structured crisis management frameworks enhance resilience by reducing disruptions and accelerating recovery. The findings highlight the necessity of proactive risk assessment, leadership agility, and technological integration in crisis preparedness. The study recommends adopting standardized crisis frameworks, investing in AI-driven predictive analytics, fostering public-private collaboration, enhancing workforce training, and integrating digital resilience mechanisms to sustain crisis management effectiveness.