User Perceptions of the KEMI eLearning App: A Case Study on Self-Paced Learning for School Leaders in Kenya

This study evaluated the KEMI eLearning app's effectiveness in enhancing self-paced online learning among initial users and addressed the research gap on its impact across various contexts. The KEMI eLearning App was developed by the Kenya Education Management Institute (KEMI). Utilizing a case study approach, the research aimed to provide an in-depth understanding of how adult learners interact with the app, highlighting both its strengths and challenges. The primary objective was to evaluate the app’s effectiveness in facilitating self-paced learning among school leaders. Data was collected from 173 participants through online surveys, with a 97% response rate. The findings indicate that most users rated their experience positively, appreciating the app’s content relevance, user-friendly format, and supportive facilitators. Key features such as facilitator feedback, interactive elements, and clear instructions were highly valued, while gamification elements showed room for improvement. Challenges included internet connectivity issues and technical difficulties, yet participants expressed strong motivation to continue using the app and were likely to recommend it to others. The study concludes that the KEMI eLearning app effectively supports self-paced online learning, offering a flexible and engaging educational experience. Recommendations include enhancing gamification aspects, addressing technical issues, and continuing to leverage the app’s strengths to maintain high user satisfaction