A Framework to Analyze the Alignment of E-Government Projects

Alignment is perceived as a key factor for profiting from the implementation of information system and technology (IS/IT). However, studies in the domain of e-government and alignment, particularly in developing countries are scarce. In this research, the authors examine the significant impact that IS/IT alignment can have on e-government project implementation success. Through inspecting e-government projects, the authors capture the role of alignment in e-government and discuss strategies that can be adopted to improve implementation success. An empirical enquiry based on case studies of e-government projects by Tunisian public administration reveals that a dynamic approach to alignment can be adopted and consequently supported through partial alignment of horizontal integration. This empirical enquiry also reveals that political support can be seen as a key influencing factor that impacted success. Finally, the findings are used to propose a framework to analyze the alignment of e-government projects.