Additional file 1 of eHealth supported multi-months dispensing of antiretroviral therapy: a mixed-methods preference assessment in rural Lesotho

Additional file 1: Supplementary Information. Data collection and processes. All eHealth options were implemented in the local language, Sesotho (Supplementary Figures 1 and 2). The VL result text messages containing encrypted information (minimize the risk of HIV status disclosure) were automatically triggered from a password protected online VL database. The automated interactive symptomatic TB screening call was triggered using tablet technology on site during enrolment. According to WHO recommendations, it encompasses requests for dialing 1=yes or 2=no for the presence of each of the symptoms, including coughing, fever, night sweats and weight loss, while the answers rely on self-assessment of the participants [31] For providing EAC support by telemedical service, an ART nurse was provided a list of participants, who came with recent VL ≥1000 copies/ml and who requested additional EAC by phone at their preferred time and day. For testing the nurse call-back, the phone number from the ART nurse was distributed to all participants during enrolment with the invitation to leave a missed phone call for requesting the call-back at any time. Supplementary Figure 1. Design of the automated VL result text messages. Supplementary Figure 2. Design of the automated symptomatic TB screening call.