Abstract
Health-related information design has made a difference to people’s lives through clear explanation of procedures,
processes, disease prevention and maintenance. This paper provides an example of user-centered design being applied to engage
people with the prevention of drug-resistant infection. In particular, we focus on antibiotic resistance in the specific location
of a community pharmacy in Rwanda. We describe an information campaign, Beat Bad Microbes, and summarize the challenges and
opportunities of working in Rwanda on a cross-disciplinary project in which design research and practice are closely
integrated.