CSR of multinational companies and HRM in Africa: an attempt to specify Carroll's pyramid

Carroll’s pyramid is recognized as an appropriate model for the analysis of corporate social responsibility. But it has limitations, among which the failure to take into account the specificities of all categories of stakeholders in the business, including human resources, as well as the specific realities of the environment in which it operates. The question before us is therefore that of knowing, how to analyze CSR of both multinational and national companies related human resources taking into account the specific context of its environment? Based on the analysis of the components of the four levels of accountability proposed by Carroll, we identified additional indicators that allow a comprehensive analysis of CSR from the perspective of HRM, including: (i) the quality of earnings staff, suppliers and contractors of the company, as well as the quality and level of prices of goods and services provided by the company to the consumer; (ii) the commitment of the company operating in a country that has not translated internationally recognized CSR principles in its domestic law, to implement them; (iii) the willingness of the company to conduct ethical and philanthropic activities towards staff and other corporate human resources.