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Dataset on Financial Technology and Customer Satisfaction in Systemically Important Banks in Kaduna State, Nigeria

Domaine:

socioeconomicdigital infrastructure
Créateur:
Osu
Éditeur:
Uni
Éditeur:
Men
Hôte:avatar
• The data provides empirical insights into the effectiveness of fintech in enhancing customer satisfaction, which can inform policy decisions aimed at improving financial inclusion and banking services in Nigeria. • Banks can use the data to develop customer retention and service improvement strategies, leveraging fintech solutions to enhance their competitive edge. • This data can assists the United Nations in evaluating progress toward achieving SDGs 9 and identifying areas needing additional attention.

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