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Digital Transformation and Academic Library Serviceability in State-Owned Universities in Bayelsa State, Nigeria

Domaine:

digital infrastructureeducation

Type de record:

paper
Créateur:
Mbo
Éditeur:
Soc
Hôte:
Digital transformation is redefining how academic libraries acquire, organise, preserve and deliver information. In Nigerian state-owned universities, however, the conversion of isolated technologies into dependable, user-centred services remains uneven. This study examined the influence of digital transformation on academic library serviceability in the three state-owned universities in Bayelsa State: Niger Delta University, University of Africa, Toru-Orua, and Bayelsa Medical University. Digital transformation was operationalised through three dimensions: digital infrastructure adequacy, librarians' digital competence, and digital service integration. A correlational survey design was adopted. Because the article is a methodological demonstration rather than a report of completed fieldwork, a clearly labelled simulated dataset of 240 valid library-user responses was generated to reflect plausible response patterns across the three institutions. The Digital Transformation and Library Serviceability Questionnaire contained 24 items measured on a four-point scale. Simulated reliability coefficients ranged from .82 to .88. Descriptive statistics, Pearson correlation and simple and multiple regression were used, and all numerical analyses are reported in tables. Results indicated moderate digital infrastructure, relatively stronger staff digital competence, moderate digital service integration and moderate-to high library serviceability. Digital infrastructure significantly predicted serviceability (R² = .299, β = .547, p < .001); digital competence significantly predicted serviceability (R² = .361, β = .601, p < .001); and digital service integration was the strongest bivariate predictor (R² = .443, β = .666, p < .001). Jointly, the three dimensions explained 54.8% of the simulated variance in serviceability. The study concludes that technology acquisition alone is insufficient: infrastructure must be reliable, librarians must possess applied digital capabilities, and systems must be integrated into end-to-end user journeys. Recommendations include protected digital-library funding, continuous competency-based training, unified discovery and authentication, remote reference services, accessibility standards, service analytics and institutional digital transformation governance. The findings are illustrative and must not be represented as observations from real participants; they provide a defensible template for a future field study in Bayelsa State.

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