E‐trade Facilitation in Ghana: A Capability Approach Perspective

Abstract A growing number of countries are adopting e‐government to deliver greater operational efficiency, cost savings and transparency. The current wave of globalization and the integration of the world economy have intensified international trade volumes. Thus, the prospect of development through trade has driven some countries sub‐Saharan Africa to adopt information and communication technologies (ICTs), particularly electronic data interchange (EDI) to facilitate international trade. This paper applies Amartya Sen's Capability Approach (CA) as a framework to examine the effect of an e‐government initiative intended to modernise customs operational procedures and facilitate trade. E‐trade facilitation has given individuals and businesses the opportunity to lodge import and exports declarations electronically with a single document, resulting in time and cost savings as declarations can be made electronically from any location and at any time. The paper makes a contribution by offering a useful example of the affordances of the CA for examining e‐government initiatives particularly in developing countries focusing on what people can actually do with the opportunities provided by e‐government, rather than using income‐based measures.