Evaluation of Uber Ride Operations in Lagos, Nigeria utilizing Transport Operations Management Software (TOMS)

This article examines the evaluation and optimization of Uber's ride operations in Lagos, Nigeria, using Transport Operations Management Software (TOMS). It reviews various studies and datasets related to transportation in Lagos, highlighting factors that can inform improvements in Uber's operations. The research methodology involves a quantitative cross-sectional design, data collection from Uber's internal records, and statistical analysis using Pearson's chi-squared test. The test results indicate a significant association between the number of trips and the number of vehicles available per area in Lagos. These findings have implications for Uber's service quality, resource allocation, and operational efficiency in the competitive ride-sharing market of Lagos. {"references": ["1.\tAgunloye, O. (2014). Assessment of Pattern of Inter-Urban Travels of Public Transport Passengers in Lagos Metropolis. Ethiopian Journal of Environmental Studies and Management. doi.org.", "2.\tAgunloye, O., Ajakaiye, O., Akinola, A., Okagbue, H., & Afolabi, A. (2018). Datasets on factors influencing the urban environmental quality of intra-urban motor parks across density areas of Lagos metropolis. Data in Brief. doi.org.", "3.\tAgunloye, O., & Oduwaye, L. (2011). Factors influencing the quality of rail transport services in metropolitan Lagos. Journal of Geography and Regional Planning.", "4.\tAderamo, A. (2011). Operational Efficiency of Public Transport System in Kwara State, Nigeria. . doi.org.", "5.\tAjakaiye, O., Afolabi, H., Akinola, A., Okagbue, H., Olagunju, O., & Adetoro, O. (2018). Datasets on factors influencing trading on pedestrian bridges along Ikorodu road, Lagos, Nigeria. Data in Brief. doi.org.", "6.\tAtubi, A., & Onokala, P. (2009). Contemporary Analysis of Variability in Road Traffic Accidents in Lagos State, Nigeria. African Geographical Review. doi.org.", "7.\tBabatunde, S. (2012). Impact of socio-economic characteristics of GSM-owner on the use of global system for mobile communication (GSM). Journal of economics and international finance. doi.org.", "8.\tGambo, N., & Musonda, I. (2021). Effect of the Fourth Industrial Revolution on Road Transport Asset Management Practice in Nigeria. Journal of Construction in Developing Countries. doi.org.", "9.\tIfeoma, P., Kofoworola, A., & Duro, C. (2013). Knowledge of commercial bus drivers about road safety measures in Lagos, Nigeria. Annals of African medicine. doi.org.", "10.\tObadina, E., & Akinyemi, Y. (2018). Analysis of Traffic Congestion on Lagos/Abeokuta Expressway-Agege Motorway in Lagos Metropolis. Journal of environment and earth science."]}