Alebachew424/-Week_2_fintech_customer_experience

This project analyzes Ethiopian banking app reviews (CBE, BOA, Dashen) through sentiment analysis and theme extraction from Google Play Store data. The pipeline includes Python scraping, NLP processing, and database storage, delivering actionable insights for fintech app improvement using data-driven techniques. # -Week_2_fintech_customer_experience This project analyzes Ethiopian banking app reviews (CBE, BOA, Dashen) through sentiment analysis and theme extraction from Google Play Store data. The pipeline includes Python scraping, NLP processing, and database storage, delivering actionable insights for fintech app improvement using data-driven techniques.