Vodafone Egypt
# Vodafone Egypt Data Analytics Project
## Project Overview
A complete Data Analytics and Business Intelligence project based on a Vodafone Egypt-inspired telecom dataset.
The project focuses on transforming raw data into meaningful business insights using SQL Server and Power BI.
## Project Objectives
- Analyze customer behavior
- Monitor revenue performance
- Analyze data, voice and SMS usage
- Evaluate network performance
- Analyze customer churn
- Identify business opportunities
- Provide actionable recommendations
## Dashboard Pages
### 1. Executive Overview
Provides a high-level overview of business performance including:
- Total Revenue
- Total Customers
- ARPU
- Churn Rate
- Total Transactions
- Revenue by Channel
- Revenue by Plan
- Revenue by Governorate
### 2. Customer Insights
Analyzes:
- Active Customers
- New Customers
- Customer Growth
- Customer Tenure
- Customer Gender
- Plan Type
- Top Customers by Revenue
### 3. Revenue & Usage Analysis
Analyzes:
- Revenue
- Data Usage
- Voice Minutes
- SMS
- Usage by Plan
- Revenue vs Customer Count
- Revenue & Usage relationships
### 4. Network Performance
Analyzes:
- Network Rating
- Downtime
- Dropped Calls
- Network Availability
- Network Rating by Governorate
- Network Performance by Technology
- Site Performance
### 5. Business Insights
Converts analytical findings into:
- Key Business Insights
- Customer Retention Opportunities
- Network Optimization Opportunities
- Revenue Opportunities
- Business Recommendations
## Tools & Technologies
- SQL Server
- Power BI
- DAX
- Power Query
- Data Modeling
## Project Workflow
Raw Data
↓
Data Cleaning
↓
SQL Analysis
↓
Data Modeling
↓
Power BI
↓
DAX Measures
↓
Dashboard
↓
Business Insights
## Key Skills Demonstrated
- Data Cleaning
- SQL Analysis
- Data Modeling
- DAX
- Power BI
- Data Visualization
- Business Intelligence
- Business Analysis
- Data Storytelling