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Awehbelekker/Vula-Group

Domaine:

digital infrastructuresocioeconomic

Type de record:

software
Créateur:
Awe
Hôte:
Multi-tenant AI business operating system for South African SMEs — WhatsApp-native, white-labeled. Commerce, invoicing, documents/KB, project workspaces, email, finance & CRM. Supabase · Qdrant · OpenRouter. Built in Cape Town. # Vula — AI that runs your business > **An AI business operating system for South African SMEs.** > Each business gets a WhatsApp-native AI team member — for customers *and* for the > owner — plus a branded web dashboard that runs their day-to-day: orders, invoicing, > bookkeeping, documents, projects and staff. > ZAR-native · POPIA-compliant · local-first · white-labeled · built in Cape Town. Vula is **one multi-tenant AI backend** serving many businesses. A tenant talks to Vula where they already work — **WhatsApp** — and manages everything in a **branded portal** that looks like *their* system ("Powered by Vula"). The same engine adapts to very different businesses: - **Commerce tenants** (e.g. *Off the Hook*, a Cape Town seafood delivery): WhatsApp ordering, Yoco payments, delivery scheduling, bookings, bank reconciliation, an owner who runs the whole shop by chatting to the agent. - **Professional/knowledge tenants** (e.g. *DIGG*, an architecture practice): document intelligence, project workspaces, QS cost estimating, invoicing, finance reconciliation. --- ## What Vula does **Talk to it on WhatsApp — in your own language.** Every tenant gets their own WhatsApp number. Customers order by text *or voice note* (transcribed, local-first Whisper); owners run the shop ("how much did we make today?", "mark order 142 dispatched"); professionals ask their knowledge base. Vula replies in whichever South African language the person is using — English, Afrikaans, isiZulu, isiXhosa, Sesotho and more — mirrored automatically, with persistent per-conversation memory. A **team inbox** lets staff take over a conversation, leave internal notes, tag, and use canned replies, closing the gap vs a dedicated CS platform. **The AI business assistant.** The owner doesn't use a dashboard to run day-to-day ops — they just message the agent. A 22-tool conversational admin agent handles sales summaries, order status, stock, invoices/quotes, expenses, products, bookings, subscriptio …