AnalystLab Africa Experience Lab - HealthConnect Clinic: reducing patient no-shows using data and AI (Data Science track)
# HealthConnect Experience Lab
### AnalystLab Africa Data Science Internship - Data Science Track
This repository documents the Data Science track's contribution to the
**HealthConnect Clinic Experience Lab**, a shared, multi-track project
undertaken by AnalystLab Africa interns from Week 4 onward.
## Project Title
**Improving Patient Appointment Attendance and Healthcare Support Using
Data and AI**
## Business Scenario
HealthConnect Clinic is a fictional healthcare provider facing several
operational challenges:
- Patients missing scheduled appointments (no-shows)
- Difficulty understanding what drives no-show behavior
- Inefficient use of appointment slots when patients fail to attend
- Repetitive patient enquiries about appointments and procedures
- A need to improve patient engagement and administrative support
**Central Project Question:** How can HealthConnect Clinic use data and
AI to reduce missed appointments and improve the patient support
experience?
Multiple internship tracks (Project Management, Data Analytics, Data
Science, Machine Learning Engineering, and Generative AI) are
contributing to this shared project, each from their own professional
perspective. This repository covers the **Data Science track's** work.
## Data Science Track Role
The Data Science track is responsible for defining the machine learning
problem: assessing whether the available appointment data can support a
no-show prediction solution, and laying the groundwork for model
development in later weeks.
## Project Stages
```
Problem Understanding → Analysis & Solution Design → Development
↓ ↓
Testing & Refinement → Final Presentation
```
This repository will be updated incrementally as the project progresses
through each stage.
## Week 4: Problem Understanding & ML Problem Definition
Week 4 focused on understanding the business problem and defining the
machine learning approach, without building or deploying a mo …