A web-based patient triage and queue management system for improving healthcare service delivery in Nigerian public hospitals using University of Benin Teaching Hospital as our case study.
MedFlow
Intelligent Digital Patient Triage & Queue Management System
Overview
MedFlow is a digital healthcare platform that improves patient flow in hospitals by replacing traditional first-come-first-served queue systems with intelligent patient prioritization based on clinical urgency.
Patients complete a structured symptom assessment before or during their hospital visit.
Healthcare workers receive a prioritized queue based on Emergency, Urgent and Routine classifications.
Case Study
University of Benin Teaching Hospital
Benin City
Edo State
Nigeria
Features
Digital Patient Registration
Appointment Booking
Symptom Assessment
Clinical Decision Support
Emergency Detection
Queue Management
Hospital Dashboard
Analytics
Patient Notifications
QR Code Check-in
Technology Stack
Frontend
React.js
Tailwind CSS
TypeScript
Backend
Node.js
Express.js
Database
PostgreSQL
Authentication
JWT
Deployment
Docker
NGINX
AWS
System Architecture
+---------------------------+
| Web Browser |
|---------------------------|
| Patient Portal |
| Hospital Portal |
+------------+--------------+
|
|
HTTPS / REST API
|
▼
+------------------------------------+
| Backend Application |
|------------------------------------|
| Authentication (JWT) |
| Patient Management |
| Appointment Management |
| Queue Management |
| Triage Decision Engine |
| Notification Service |
| Analytics Engine |
+----------------+-------------------+
|
|
SQL Queries
|
▼
+-------------------------------------+
| PostgreSQL Database |
|-------------------------------------|
| Users |
| Patients |
| Appointments |
| Symptoms |
| Triage Questions |
| Triage Responses |
| Risk Assessment …