Kalalayu/playstore-fintech-cx

Customer Experience Analytics for Ethiopian Fintech Apps # Fintech Customer Experience Analytics - Task 1 ## Objective Collect and preprocess Google Play Store reviews for three Ethiopian banks: - Commercial Bank of Ethiopia (CBE) - Bank of Abyssinia (BOA) - Dashen Bank Minimum: 400 reviews per bank (1200 total). ## Folder Structure - `data/raw/` → raw scraped CSV - `data/processed/` → cleaned CSV - `src/` → Python scripts for scraping and preprocessing - `notebooks/` → optional exploratory analysis ## Steps 1. Scrape reviews → `src/scrape_reviews.py` 2. Preprocess & clean → `src/preprocess_reviews.py` 3. Save processed CSV → `data/processed/`