Automated Complaint Management System for National Open University of Nigeria - Final Year Project
# NOUN Automated Complaint Management System
A web-based Automated Complaint Management System developed as a final-year Computer Science project.
## Project Purpose
The system is designed to support the submission, tracking, processing, escalation, resolution and monitoring of student complaints.
## User Roles
- Student
- Complaint Officer
- Administrator
## Technology Stack
- Node.js
- Express.js
- MySQL
- EJS
- HTML5
- CSS3
- Bootstrap
- JavaScript
## Status
Development in progress.