Inclusive Education in Mauritius: Opportunities and Challenges for Learners with Disabilities in Open and Distance Learning

Inclusive education is a rights-based commitment, but its implementation depends on whether education systems can translate policy into accessible learning experiences. This multi-source case study examines how Open and Distance Learning (ODL) may support the inclusion of learners with disabilities in Mauritius and identifies the institutional, pedagogical, technological, and attitudinal conditions that shape its contribution. The fieldwork included a staff survey distributed to 527 staff members, semi-structured interviews with 42 parents, and two focus-group discussions with staff working in SEN schools, comprising 17 and 13 participants respectively. Policy documents and curricular frameworks were also reviewed. Data were analysed thematically, with documentary evidence used to contextualise and triangulate stakeholder accounts rather than to substitute for them. Four themes were developed: policy and institutional commitment are necessary but unevenly translated into practice; ODL expands continuity and flexibility when accessibility is designed in from the outset; infrastructure, connectivity, digital content, and staff capability remain interacting barriers; and stakeholders call for sustained professional learning, personalised pathways, and stronger collaboration with families and communities. The findings suggest that ODL should not be treated as a technological solution in itself. Its inclusive potential depends on accessible content, reasonable accommodations, teacher capability, reliable infrastructure, learner agency, and coordinated institutional support. The paper concludes with evidence-linked recommendations for the Special Education Needs Authority (SENA), schools, teacher-education providers, curriculum developers, and policymakers. The study received ethical clearance through the SENA Technical Committee. Participating schools are not named in order to preserve institutional confidentiality.