INTEGRATED TRUST MANAGEMENT MODEL FOR QR-BASED EXAMINATION VERIFICATION AND SCRIPT SERIAL CAPTURE IN INSTITUTIONS IN UGANDA

This study examined an Integrated Trust Management Model for QR Code-Based Examination Verification
and Script Serial Number Capture in Academic Management Systems to improve examination security,
accuracy, and efficiency. A mixed-methods research design was adopted using questionnaires, interviews,
and document analysis. Data were collected from 6 purposively selected institutions involved in QR-based
examination verification systems. Findings revealed major challenges, including serial capture gaps
(83.3%), QR adoption issues (66.7%), trust/authentication concerns (66.7%), and system integration gaps
(50.0%). In response, the study proposed a model that integrates QR-coded examination permits with realtime student verification and script serial number capture using mobile devices. The model enhances
secure authentication, data synchronization, traceability, and examination accountability while reducing
manual errors. The study concludes that the proposed model can strengthen examination integrity and
improve efficiency in academic management systems.