Lessons on Implementation and Sustainability of M-Health Solutions in South Africa

The Momconnect project was launched in 2014 by its champion, the minister of health, Hon. Dr. Aaron Motsoaledi. The system is an m-health application targeted at maternal health patients in South Africa. Execution of the project was carried out by a consortium headed by the National Department of Health. Project execution began in 2012, and the launch was two years later in 2014. In this research, a health systems framework for evaluation of implementations of m-health systems in developing countries was used to review the system. The sources of data for the study were face-to-face interviews of the Momconnect Task Team, Ministerial Advisory Committee on e-Health, and a sample of health care providers and consumers from the health facility level in Johannesburg Metro City. These interviews were supplemented by a document review. The findings of the study are reported according to the four headings of the study framework.