New Technologies and Artificial Intelligence to Facilitate Access and Management of Zimbabwe's Museum Collections

This chapter investigates the role that new technologies and Artificial Intelligence (AI) can play in enhancing the accessibility, control, and management of museum collections in Zimbabwe, offering solutions to current challenges while ensuring the preservation of cultural resources. By utilizing AI, museums can improve their collection processes and increase access to cultural resources. The chapter takes a qualitative approach that reviews and analyzes case studies from institutions where different types of technologies have been successfully implemented to improve operational efficiency and user experience. The chapter also explores ethical issues related to the use of AI in cultural settings, highlighting the importance of inclusive practices that acknowledge local cultures and traditions. Additionally, this research exposes the potential of new technologies and AI to improve museum collections management in Zimbabwe, while also contributing to the development of cultural narratives and promoting international engagement with Zimbabwean heritage.