Power quality degradation in low-voltage (LV) distribution networks remains insufficiently documented in many rapidly urbanizing African cities despite its significant impact on electrical equipment, service reliability, and network operation. This study investigates the following research question: To what extent does the power quality of an urban low-voltage distribution network comply with international standards, and which network characteristics are most strongly associated with the observed disturbances? To address this question, an extensive field measurement campaign was conducted from October 2024 to February 2025 on five radial feeders supplied by the Babemba medium-voltage/low-voltage (MV/LV) substation in Lubumbashi, Democratic Republic of the Congo. Electrical parameters were monitored using a Class B Chauvin Arnoux Qualistar C.A. 8331 power quality analyzer and evaluated against internationally recognized power quality standards. The measurements revealed persistent power quality degradation characterized by chronic under-voltage, with prolonged voltage levels below 207 V, typical deviations ranging from −20% to −30%, and voltage dips reaching 70–80% of the nominal voltage during peak loading conditions. Power supply continuity was also severely affected, with a System Average Interruption Frequency Index (SAIFI) of 7.85 interruptions/year and a System Average Interruption Duration Index (SAIDI) of 491 min/year, while a medium voltage outage lasting approximately 48 h highlighted the limited resilience of the distribution system. Additional disturbances included phase voltage imbalance reaching 18%, neutral currents up to 327 A, and short-term flicker values (Pst) approaching 1.5, exceeding the recommended comfort threshold. Overall, the observed disturbances were associated with heterogeneous feeder loading conditions, network configuration, non-standard electrical connections, and documented physical deterioration of the infrastructure. This study provides a comprehensive field-based assessment of power quality and service continuity in an urban LV distribution network in the Democratic Republic of the Congo and offers a quantitative basis for prioritizing feeder reinforcement, phase balancing, infrastructure rehabilitation, and the establishment of continuous local power quality monitoring.