TOWARDS A COLLABORATIVE GOVERNANCE STRATEGY IN SERVICE DELIVERY IN SOUTH AFRICA

Civil Society Organizations including Faith-based Organizations, are known to have contributed enormous resources and efforts in helping to deliver social services and improve governance in different societies. Consequently, there have been calls for some form of collaboration and or partnership between the state and CSOs, in different contexts. In some instances, the understanding of the real meaning of partnership between state and CSOs and whether this is acceptable to the two parties has not been sufficiently explored. The question is could we envisage a partnership model which can guarantee collaboration between state and CSOs towards improving service delivery and development? This qualitative empirical study utilized data from semi-structured interviews to interrogate the issue of collaboration between government and some selected FBOs, aiming at assessing how government and FBO collaborative efforts can be realized towards improving service delivery and development in the KwaZulu-Natal Province of South Africa.