Use of Koha-integrated library system by higher education institutions in Malawi

Purpose The purpose of this paper is to study the use of Koha integrated library system by higher education institutions in Malawi. Design/methodology/approach The study made use of the diffusion of innovation theory as an anchoring model. Data were collected using a survey questionnaire that was administered to library managers of higher education institutions registered with the National Council for Higher Education in Malawi. The data collected were analyzed using SPPS version 21 to generate descriptive statistics. Findings The findings revealed that 84.2 per cent of libraries in higher education institutions in Malawi are automated, and 81.3 per cent of them are using Koha ILS and the rest were using proprietary and other open source software. Cost and technical aspects have been discovered to be the primary factors that have assisted in the rapid diffusion of Koha. The study also exposed some factors that negatively impacted the use of Koha in the adopting institutions. The main ones included lack of information and communication technology infrastructure, unreliable Internet connectivity and limited finances. Originality/value Previously, some small-scale case studies have been performed to examine implementation of Koha in some higher education institutions in Malawi. However, this is the first large-scale attempt to investigate use of Koha among higher education institutions in the country. Findings that have shown that Koha can be installed easily and used at minimal cost could assist in its rapid adoption in the higher education institutions, a majority of whom face a myriad of financial challenges.