Vulavula helps you transcribe and translate customer conversations across the Global South’s most spoken languages. From call recordings to live chats, gain accurate, multilingual insights that scale with your business. Live, inclusive, and built for real-world conditions.

What is Vulavula?

If you’re familiar with the concept of NLP, Vulavula is a ‘natural-language-processor-as-a-service’. If you’re unfamiliar with the tech lingo, think of Vulavula as your business’ multi-lingual best friend. It does transcriptions (converting voice to text) for easy skimming through. It also analyses the text so you can quickly spot important people, places, brands, values, and more; or give you a quick analysis of the emotional tone of the message. Translation capabilities (converting one African language into another) are also planned for the near future.

Vulavula is fast, accurate, and currently available for English, Afrikaans, isiZulu and Sesotho, with South Africa’s other official languages and a bunch of Sub-Saharan languages to come.

Why is Vulavula perfect for Africa?

Vulavula focuses on local African languages, like isiZulu and Sesotho. You can’t just go to an international tool like OpenAI, Facebook or Google, because these languages often aren’t supported, or are supported so crudely, the service is pretty much useless. That’s why Vulavula is so unique, and crucial.

We work with expert human linguists, so the language models are able to capture local lingo, local names, accents, and can even handle code switching (when speakers switch between different languages in a conversation).