A Qualitative Research on The Relationship Between Artificial Intelligence and Higher Education Performance in Tunisia

The recent rise of artificial intelligence represents an unprecedented revolution for our societies. AI has brought about a significant transformation in higher education, which has affected the majority of pedagogical aspects and all stakeholders in the Ministry of Higher Education and Scientific Research. This article aims to explore the perception of artificial intelligence among teachers and students. Thus, this work attempts to understand the role of AI in improving the performance of higher education in Tunisia. To this end, we carried out a state-of-the-art review on this subject. Semi-directive interviews were conducted with 12 teachers and 12 students at two Higher Institutes of Management (ISG Tunis and ISG Bizerte). Using two qualitative analysis techniques, we were able to gain insight into the perception of AI in the university world. In addition, this research enabled us to identify potential intelligent applications to be used to improve pedagogy, with the aim of minimising the potential negative effects of this new technology. This qualitative research has led us to put forward a set of evaluation factors relating to the performance of higher education in Tunisia.