Digital Prescription Systems in Kenyan Public Hospitals: Patient Satisfaction and Adherence Outcomes Study

Digital prescription systems have been implemented in various healthcare settings to improve efficiency, accuracy, and patient outcomes. However, their impact on patient satisfaction and adherence remains underexplored, particularly in Kenyan public hospitals. A mixed-methods approach was employed, combining quantitative surveys with qualitative interviews. Data were collected from a sample of patients using DPS systems versus traditional paper-based prescription methods. Statistical models were used to analyse the data. Initial findings suggest an improvement in patient satisfaction scores by 15% among those using digital prescriptions compared to paper-based methods, although adherence rates did not show significant variation. The preliminary results indicate potential benefits of integrating DPS into public hospital practices for enhancing patient experience. Further research is needed to explore the mechanisms behind these changes and their long-term impacts. Public health authorities should consider implementing digital prescription systems based on this study's findings, with a focus on addressing issues related to patient engagement and adherence. Treatment effect was estimated with $\text{logit}(p_i)=\beta_0+\beta^\top X_i$, and uncertainty reported using confidence-interval based inference.